FAQs
We're thrilled that you've chosen We Custom Now for your customized product needs! We understand that you might have some questions about our offerings and services. Below, we've compiled a list of frequently asked questions to provide you with the information you need. If you don't find the answer you're looking for, feel free to reach out to us at wecustomnow@gmail.com. Your satisfaction is our priority, and we're here to assist you every step of the way.
FAQs
How can I place an order for a customized item?
To order a customized item, simply visit our product page, select the item you want to customize, and follow the step-by-step customization process. Once you're satisfied with your design, add it to your cart and proceed to checkout.
What customization options are available?
We offer a wide range of customization options, including color choices, text, graphics, and design placement. Each product page will guide you through the available options.
What is the typical turnaround time for customized orders?
We aim to process and ship all customized orders within 3-4 days from the date of purchase. Please note that this timeline may be extended for bulk orders or during peak seasons.
Can I make changes to my order after it has been placed?
Unfortunately, once an order is placed, we may not be able to make changes. Please review your customization carefully before completing your purchase.
Do you offer international shipping?
Yes, we offer worldwide shipping. No matter where you are, you can enjoy our custom products.
What is your policy on returns and exchanges?
As all items are customized to your specifications, we do not offer returns or exchanges unless there is a manufacturing defect or an error on our part. Please refer to our Refund Policy for more details.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your shipment.
What payment methods do you accept?
We accept major credit and debit cards, as well as PayPal, for secure and convenient transactions.
Can I cancel my order?
You may cancel your order within 24 hours of placing it. After this time frame, we may have already started processing your customization.
How can I contact customer support?
For any questions or concerns, please reach out to us at wecustomnow@gmail.com. Our dedicated support team is here to assist you.